Unforgiven - Specialty Coffee Lab & Roastery | Cozy Café in Retiro, Madrid

Inside Unforgiven - Specialty Coffee Lab & Roastery

Unforgiven - Specialty Coffee Lab & Roastery sits quietly on C. de Téllez in Madrid’s Retiro neighborhood, offering a calm retreat from the city’s bustle. This spot draws in both locals and visitors who appreciate carefully crafted coffee paired with a low-key atmosphere conducive to working or relaxing over a good brew.

The focus here is clearly on specialty coffee — you'll often find baristas who enjoy sharing knowledge about the beans they use, with multiple options presented at the counter. This makes it a rewarding spot for anyone curious about different coffee profiles or who simply enjoys a meticulous pour-over or espresso. The quality of coffee consistently receives praise, highlighting that the roastery aspect isn’t just for show.

Although the food menu is somewhat limited, baked goods like cinnamon rolls, brownies, and savory focaccia stand out for their freshness and flavor. These are good companions to the coffee, especially for a light breakfast or midday pick-me-up. If you’re after a place for a quick but satisfying bite alongside exceptional drinks, this café fits the bill.

The space itself strikes a balance between cozy and spacious, making it comfortable for those who want to work quietly on a laptop or meet a friend for an easy conversation. The atmosphere leans into laid-back and unhurried, with friendly staff who add a personal touch to the experience. Mornings and early afternoons seem to be the sweet spot for visiting — when the light through the windows and the gentle hum of activity set the pace for a productive or restful pause.

Unforgiven appeals especially to coffee enthusiasts who appreciate refined brews, neighborhood regulars looking for a quiet table, and travelers wanting a coffee stop that feels less touristy and more like a local routine. While food options won’t satisfy those wanting a full meal, the quality of snacks and drinks make it a worthwhile stop during a day of errands, work, or casual exploration in Retiro.

Highlights & Local Essentials

Highlights

Great coffee

Great tea selection

Popular for

Breakfast

What they serve

Coffee

Best for

Breakfast

Dessert

Parking

Local Moments in Photos

Find It on the Map

Openings Hours

Checking

Monday

09:00 AM - 04:00 PM

Tuesday

08:30 AM - 07:30 PM

Wednesday

08:30 AM - 07:30 PM

Thursday

08:30 AM - 07:30 PM

Friday

08:30 AM - 07:30 PM

Saturday

09:00 AM - 04:00 PM

Sunday

Closed

What Locals & Travelers Say

195 Reviews

Sonia

04 Jan 2026

Found this gem by accident and then I came here two days in a row; I tried the matcha latte with oat milk, along with the cinnamon roll, brownies, and focaccia. Everything was incredible – truly the best brownies and cinnamon roll we’ve ever had, no exaggeration. The atmosphere is also super cozy and chill – spacious enough to feel comfortable, whether you want to work quietly or just sit and have a nice conversation. The barista is skilled, friendly, and speaks English very well, which made everything even easier for a tourist like me! I’ll definitely come back next time to try the coffee too :)

Thiago Thomé

02 Jan 2026

Amazing coffee and food. Also, very chill and comfortable atmosphere. Kudos to Gerson. He’s such a kind and skilled professional. One of my favorite spots.

Markus Sanchez

07 Dec 2025

Nice coffe shop, great matcha, poor poor options for eating, for a coffe/tea drink worths it.

chen Brian

25 Oct 2025

This is hands down the best coffee and breakfast I've had during my 15 days in Spain! Highly recommended. Don't let the small number of reviews fool you—this is definitely the best choice

Seb Cheng

17 Oct 2025

My new favourite local specialty coffee spot This place has a relaxed atmosphere that is perfect for an easy start to the morning or to do a bit of work. There are super friendly staff who even give you a choice of coffee beans when you order (they're usually all delicious).

Margo Tolokonceva

04 Oct 2025

The food is excellent I can’t imagine how such simple things can taste soooo damn good. The filter coffee is now in my top filter coffees in Madrid. Baristas will defined make you feel like home. special thank you Hanna and Gerson for the vibes you let me feel in this place Thank you a lot for this amazing atmosphere, delicious everything and a nice place to open a laptop and have a couple of hours of good connection You stole a piece of my heart, guys Thrive

Christopher Soghoian

27 Sep 2025

Delicious flat white, with a choice of three coffee varieties roasted in house. Industrial decor, friendly baristas. Great price for the quality.

Gabriel Negron

18 Sep 2025

Outstanding specialty coffee shop, with an excellent espresso and customer service. A must in Madrid